BiX Software Engineers and Consultants will support your internal and / or external teams, with their expertise in BiX and reporting best practices.
They will not only help you build solid reports or design interactive dashboards, but they will also ensure the efficiency and sustainability of your process.
BiX organises training sessions tailored to your profile and needs either in BiX’s office or on site.
Our standard program, that covers a complete discovery of BiXAnalytics, runs over 4 days that can be organized in a 2×2 day format.
For new releases, we also organize sessions to help you upgrade and make the most of our latest features.
We can also design trainings that match your needs, whether you are looking for a refresher class or a focus on specific features.
We support both our users and IT departments.
Whether you are looking for support for a particular functionality or a reporting challenge, or you need to address technical challenges in your environment or your install, our BiX experts are at your disposal.
BiX Support is available by email and phone to all customers with active maintenance contract.
Support will also provide you with corrective and minor software updates when needed.
We care for our user community and support is a critical service for us, not only to make you successful but also to capture your feedback and make BiX a product that evolves with your needs.
Never hesitate to contact us!